Contact information

Contact Information

Golden Thread Heritage

Email: myorder@goldenthreadheritage.com

Website: goldenthreadheritage.com

Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

We aim to respond to all inquiries within 1–2 business days. For order-specific questions, please include your order number in your message.

For quality concerns or issues with your order, please email us within 7 days of delivery with photos and your order number so we can assist you promptly.